Standard
Track updates
AS ISO/IEC 25064:2019
[Current]Systems and software engineering — Software product Quality Requirements and Evaluation (SQuaRE) — Common Industry Format (CIF) for usability: User needs report
The objective of this Standard is to describe the Common Industry Format (CIF) for user needs reports, and to provide specifications for their contents and format, including the content elements to be provided.
Published: 28/06/2019
Pages: 22
Table of contents
Cited references
Content history
Table of contents
Header
About this publication
Preface
Foreword
Introduction
1 Scope
2 Conformance
3 Normative references
4 Terms and definitions
5 Purposes of a User Needs Report
5.1 General
5.2 User Needs Reports for existing products, services and systems
5.3 User Needs Reports for new products, services and systems
5.4 User Needs Reports for determining, verifying, changing and elaborating context of use
5.5 Relationship to other CIF information items
6 Content of a User Needs Report
6.1 Content elements
6.2 Initial indicators of the needs for system/product/service or improvement
6.3 User responsibilities and goals
6.4 Source data on which user needs are based
6.4.1 General
6.4.2 Identified and reported user needs
6.4.2.1 General
6.4.2.2 Content elements of each user needs statement
6.4.2.3 Additional content to be provided with each need statement
6.4.2.3.1 Information to be provided
6.4.2.3.2 Source of need
6.4.2.3.3 User responsibilities or goals related to the need
6.4.2.3.4 Rationale for the need
6.4.2.3.5 Type of need
6.4.2.3.5.1 Identifying and reporting
6.4.2.3.5.2 Informational needs
6.4.2.3.5.3 Processing needs
6.4.2.3.5.4 Enjoyment needs
6.4.2.3.5.5 Environmental needs
6.4.2.3.5.6 Other types of identified needs
6.4.2.3.6 Frequency of occurrence
6.4.2.3.7 Quality attributes
6.4.2.4 Requirements on the elements of a user needs statement
6.4.3 Identified and reported management and other stakeholder needs that impact on user needs
6.4.3.1 General
6.4.3.2 Content elements
6.4.3.3 Organizational responsibilities or goals related to need
6.4.3.4 Impact on user needs
6.4.3.5 Type of need
6.4.3.5.1 General
6.4.3.5.2 Output needs
6.4.3.5.3 Procedural needs
6.4.3.5.4 Other needs
6.4.4 Identified performance deficiencies/problems/potential improvements
6.4.4.1 General
6.4.4.2 Performance deficiencies
6.4.4.3 Problems
6.4.4.4 Potential improvements
6.4.4.5 Deficiency/problem/improvement analysis
6.5 Consolidated user needs
6.6 Recommendations (if appropriate)
6.7 Data collection methods/procedures
6.7.1 Content
6.7.2 Selection of participants for user needs assessment
6.7.3 Description of user needs assessment participants
6.7.4 Methods and procedures
6.8 Supporting information
6.8.1 System/Product/Service description, objectives, constraints
6.8.2 Data collection instruments
6.8.3 Data summaries
Annex A
Annex B
B.1 General
B.2 Title page
B.3 Executive summary
B.4 Introduction
B.5 Initial indicators of the need for system/product/service or improvement (if appropriate)
B.6 Methods and procedures
B.7 Identified user needs
B.8 Identified management/other stakeholder needs
B.9 Identified performance deficiencies/problems/potential improvements
B.10 Consolidated user needs
B.11 Recommendations
B.12 Report annexes (supporting information)
B.12.1 System/Product/Service description, objectives, constraints
B.12.2 Data collection instruments
B.12.3 Data summaries
Bibliography
Cited references in this standard
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