This Handbook provides guidance for small business on quality systems based on the AS/NZS/ISO 9000 series of Standards. The Handbook is identical with and has been reproduced from this ISO Handbook of the same title, and which is endorsed by ISO/TC 176, the Committee responsible for the ISO 9000 Standards. As such, the ISO Handbook provides Australian and New Zealand small businesses with an international perspective and understanding on the interpretation and implementation of ISO 9000 quality systems. It explains what quality systems are and gives examples of application. Guidance is provided on how small business could implement a quality system. The auditing process for certification is also described.