Technical Specification
Track updates
SA TS ISO 22330:2022
[Current]Security and resilience — Business continuity management systems — Guidelines for people aspects of business continuity
SA TS ISO 22330:2022 identically adopts ISO/TS 22330:2018, which provides guidelines for the planning and development of policies, strategies and procedures for the preparation and management of people affected by an incident.
Published: 25/03/2022
Pages: 38
Table of contents
Cited references
Content history
Table of contents
Header
About this publication
Preface
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 People aspects overview
4.1 General
4.2 The need for a people aspects approach
4.3 Structure
5 Precursors
5.1 General
5.2 Duty of care
5.3 Attributes of the organization
5.4 Team and individual competencies
6 Preparing to respond
6.1 General
6.2 Business impact analysis
6.3 Managing people risks in business continuity
6.4 Including people aspects in business continuity management
6.5 Knowledge, skills and abilities
6.5.1 General
6.5.2 Education
6.5.3 Learning and development
6.5.4 Experience
6.6 Awareness across an organization
7 Delivering the response
7.1 General
7.2 Respond
7.2.1 General
7.2.2 Responding to early warning
7.2.3 Immediate actions to protect and secure people
7.2.3.1 General
7.2.3.2 Evacuation
7.2.3.3 Reception centres
7.2.3.4 Shelter in place
7.2.3.5 Working with emergency services
7.2.3.6 Accounting for people
7.2.3.7 Managing injuries and fatalities
7.2.4 Incident response organization
7.3 Recover
7.3.1 General
7.3.2 Mobilizing the workforce in adverse conditions
7.3.3 Using alternative work sites
7.3.4 Working from home
7.3.5 People management issues
7.4 Restore
7.4.1 General
7.4.2 Actions for sustainable restoration of operations
7.5 People support strategies
7.5.1 Managing the needs of families and friends
7.5.2 Physical and psychological well-being
7.6 Communications
7.6.1 General
7.6.2 Importance of internal communication
7.6.3 Communication systems and pathways
7.6.4 External communications
7.6.4.1 General
7.6.4.2 Communities
7.6.5 Social media
7.7 Managing the impact of travel issues
7.7.1 General
7.7.2 Travel issues
7.7.3 Managing a travel incident
8 Review and continuous improvement
8.1 General
8.2 Continuous improvement through exercising
8.3 Feedback from the workforce or external agencies
8.4 Record-keeping
8.5 Risk review
Annex A
A.1 Approach to trauma and psychological response management
A.1.1 General
A.1.2 Preparation for incidents
A.1.3 Post-incident delivery of support
A.1.4 Longer-term actions
A.2 Signs of acute psychological crisis
A.3 Common reactions to a psychological critical incident
A.4 Signs and symptoms of psychological critical incident stress in the workplace
Annex B
B.1 General
B.2 Role
B.3 Requirements
B.4 Skills and attributes of team members
B.5 Challenges
Bibliography
Cited references in this standard
Content history
[Current]