Standard

ISO 9004:2009

[Superseded]

Managing for the sustained success of an organization — A quality management approach

ISO 9004:2009 provides guidance to organizations to support the achievement of sustained success by a quality management approach. It is applicable to any organization, regardless of size, type and activity. ISO 9004:2009 is not intended for certification, regulatory or contractual use.

Published: 01/11/2009

Pages: 46

Content history

ISO 9004:2018

[Current]

AS/NZS ISO 9004:2011

[Superseded]

ISO 9004:2000

[Superseded]

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