Standard
ISO 9004:2009
[Superseded]Managing for the sustained success of an organization - A quality management approach
ISO 9004:2009 provides guidance to organizations to support the achievement of sustained success by a quality management approach. It is applicable to any organization, regardless of size, type and activity.
ISO 9004:2009 is not intended for certification, regulatory or contractual use.
Published: 01/11/2009
Pages: 46
Content history