Standard
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AS/NZS ISO/IEC 17065:2013
[Current]Conformity assessment - Requirements for bodies certifying products, processes and services
Provides requirements for the competence, consistent operation and impartiality of bodies certifying products, processes and services. Identical with and reproduced from ISO/IEC 17065:2012.
Published: 21/08/2013
Pages: 27
Table of contents
Cited references
Content history
Table of contents
Header
About this publication
Preface
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 General requirements
4.1 Legal and contractual matters
4.1.1 Legal responsibility
4.1.2 Certification agreement
4.1.2.1
4.1.2.2
4.1.3 Use of license, certificates and marks of conformity
4.1.3.1
4.1.3.2
4.2 Management of impartiality
4.2.1
4.2.2
4.2.3
4.2.4
4.2.5
4.2.6
4.2.7
4.2.8
4.2.9
4.2.10
4.2.11
4.2.12
4.3 Liability and financing
4.3.1
4.3.2
4.4 Non-discriminatory conditions
4.4.1
4.4.2
4.4.3
4.4.4
4.5 Confidentiality
4.5.1
4.5.2
4.5.3
4.6 Publicly available information
5 Structural requirements
5.1 Organizational structure and top management
5.1.1
5.1.2
5.1.3
5.1.4
5.2 Mechanism for safeguarding impartiality
5.2.1
5.2.2
5.2.3
5.2.4
6 Resource requirements
6.1 Certification body personnel
6.1.1 General
6.1.1.1
6.1.1.2
6.1.1.3
6.1.2 Management of competence for personnel involved in the certification process
6.1.2.1
6.1.2.2
6.1.3 Contract with the personnel
6.2 Resources for evaluation
6.2.1 Internal resources
6.2.2 External resources (outsourcing)
6.2.2.1
6.2.2.2
6.2.2.3
6.2.2.4
7 Process requirements
7.1 General
7.1.1
7.1.2
7.1.3
7.2 Application
7.3 Application review
7.3.1
7.3.2
7.3.3
7.3.4
7.3.5
7.4 Evaluation
7.4.1
7.4.2
7.4.3
7.4.4
7.4.5
7.4.6
7.4.7
7.4.8
7.4.9
7.5 Review
7.5.1
7.5.2
7.6 Certification decision
7.6.1
7.6.2
7.6.3
7.6.4
7.6.5
7.6.6
7.7 Certification documentation
7.7.1
7.7.2
7.7.3
7.8 Directory of certified products
7.9 Surveillance
7.9.1
7.9.2
7.9.3
7.9.4
7.10 Changes affecting certification
7.10.1
7.10.2
7.10.3
7.11 Termination, reduction, suspension or withdrawal of certification
7.11.1
7.11.2
7.11.3
7.11.4
7.11.5
7.11.6
7.12 Records
7.12.1
7.12.2
7.12.3
7.13 Complaints and appeals
7.13.1
7.13.2
7.13.3
7.13.4
7.13.5
7.13.6
7.13.7
7.13.8
7.13.9
8 Management system requirements
8.1 Options
8.1.1 General
8.1.2 Option A
8.1.3 Option B
8.2 General management system documentation (Option A)
8.2.1
8.2.2
8.2.3
8.2.4
8.2.5
8.3 Control of documents (Option A)
8.3.1
8.3.2
8.4 Control of records (Option A)
8.4.1
8.4.2
8.5 Management review (Option A)
8.5.1 General
8.5.1.1
8.5.1.2
8.5.2 Review inputs
8.5.3 Review outputs
8.6 Internal audits (Option A)
8.6.1
8.6.2
8.6.3
8.6.4
8.7 Corrective actions (Option A)
8.7.1
8.7.2
8.7.3
8.7.4
8.8 Preventive actions (Option A)
8.8.1
8.8.2
8.8.3
Annex A
A.1 General
A.1.1
A.1.2
A.2 Impartiality
A.2.1
A.2.2
A.3 Competence
A.4 Confidentiality and openness
A.4.1 General
A.4.2 Confidentiality
A.4.3 Openness
A.4.4 Access to information
A.5 Responsiveness to complaints and appeals
A.6 Responsibility
A.6.1
A.6.2
Annex B
B.1 Explanations of how to apply this International Standard to the certification of processes
B.2 Explanations of how to apply this International Standard to the certification of services
Bibliography
Cited references in this standard
Content history
[Current]
[Superseded]
[Superseded]
DR AS/NZS ISO/IEC 17065
AS/NZS ISO/IEC 17065:2013 REC:2024
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