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AS/NZS ISO 45004:2024

[Current]

Occupational health and safety management - Guidelines on performance evaluation

AS/NZS ISO 45004:2025 identically adopts ISO 45004:2024, which provides guidance regarding how organizations can establish monitoring, measurement, analysis and evaluation processes, including the development of relevant indicators for the assessment of occupational health and safety (OH&S) performance
Published: 23/05/2025
Pages: 32
Table of contents
Cited references
Content history
Table of contents
Header
About this publication
How to read this Standard
Preface
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Performance evaluation
4.1 General
4.2 Why performance evaluation is important
5 Performance evaluation process
5.1 General
5.2 Elements of a performance evaluation process
5.3 Performance evaluation sources of information and tools
5.3.1 General
5.3.2 Inspections
5.3.3 Pre-activity and post-activity reviews
5.3.4 Exposure assessments and occupational health surveillance
5.3.5 Health and safety meetings
5.3.6 Focus groups
5.3.7 Surveys
5.3.8 Interviews
5.3.9 Injury and ill health tracking
5.3.10 Incident investigations
5.3.11 Audits
5.3.12 Management review
6 Performance indicators
6.1 General
6.2 Selection of performance indicators
6.3 Key characteristics of indicators
6.4 Life cycle of indicators
6.5 Types of indicators
6.5.1 General
6.5.2 Leading and lagging indicators
6.5.3 Quantitative and qualitative
6.5.4 Potential unintended consequences
6.5.5 Value and limitations of benchmarking
7 Integration of OH&S performance evaluation into business processes
8 Monitor, measure, analyse and evaluate
8.1 General
8.2 Uncertainty
8.3 Monitor and measure
8.4 Analyse
8.5 Evaluate
9 Communication
10 Act on results
11 Review performance evaluation processes
Annex A
A.1 Examples of processes and activities that can require performance evaluation and impact OH&S performance
A.2 Examples of performance indicators
A.3 Achieving intended results
A.4 Case study example
A.4.1 Description of the context
A.4.2 Building blocks of the maturity evaluation
A.4.2.1 Indicator
A.4.2.2 Parameter
A.4.2.3 Criteria for evaluation
A.4.2.4 Maturity level
A.4.3 Improvement by using the qualitative indicators approach
A.4.4 Application of the methodology
A.4.5 Maturity levels
Bibliography
Cited references in this standard
Content history
[Withdrawn]
DR AS/NZS ISO 45004:2024