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AS ISO/IEC 27035.2:2017

[Current]

Information technology — Security techniques-Information security incident management, Part 2: Guidelines to plan and prepare for incident response

Adopts ISO/IEC 27035-2:2016 to provide guidelines to plan and prepare for incident response. The guidelines are based on the ‘Plan and Prepare’ and ‘Lessons Learnt’ phases of the ‘Information security incident management phases’ model presented in ISO/IEC 27035-1.
Published: 11/05/2017
Pages: 57
Table of contents
Cited references
Content history
Table of contents
Header
About this publication
PREFACE
Introduction
1 Scope
2 Normative references
3 Terms, definitions and abbreviated terms
3.1 Terms and definitions
3.2 Abbreviated terms
4 Information security incident management policy
4.1 General
4.2 Involved parties
4.3 Information security incident management policy content
5 Updating of information security policies
5.1 General
5.2 Linking of policy documents
6 Creating information security incident management plan
6.1 General
6.2 Information security incident management plan built on consensus
6.3 Involved parties
6.4 Information security incident management plan content
6.5 Incident classification scale
6.6 Incident forms
6.7 Processes and procedures
6.8 Trust and confidence
6.9 Handling confidential or sensitive information
7 Establishing an incident response team (IRT)
7.1 General
7.2 IRT types and roles
7.3 IRT staff
8 Establishing relationships with other organizations
8.1 General
8.2 Relationship with other parts of the organization
8.3 Relationship with external interested parties
9 Defining technical and other support
9.1 General
9.2 Examples of technical support
9.3 Examples of other support
10 Creating information security incident awareness and training
11 Testing the information security incident management plan
11.1 General
11.2 Exercise
11.2.1 Defining the goal of the exercise
11.2.2 Defining the scope of an exercise
11.2.3 Conducting an exercise
11.3 Incident response capability monitoring
11.3.1 Implementing an incident response capability monitoring program
11.3.2 Metrics and governance of incident response capability monitoring
12 Lessons learned
12.1 General
12.2 Identifying the lessons learned
12.3 Identifying and making improvements to information security control implementation
12.4 Identifying and making improvements to information security risk assessment and management review results
12.5 Identifying and making improvements to the information security incident management plan
12.6 IRT evaluation
12.7 Other improvements
Annex A
Annex B
B.1 General
B.2 Example items in records
B.2.1 Example items of the record for information security event
B.2.2 Example items of the record for information security incident
B.2.3 Example items of the record for information security vulnerability
B.3 How to use forms
B.3.1 Format of date and time
B.3.2 Notes for completion
B.4 Example forms
B.4.1 Example form for information security event report
B.4.2 Example form for information security incident report
B.4.3 Example form for information security vulnerability report
Annex C
C.1 General
C.2 Categorization of information security incidents
C.3 Classification of information security incidents
C.3.1 Example approach 1
C.3.1.1 Classification factors
C.3.1.1.1 General
C.3.1.1.2 Information system importance
C.3.1.1.3 Business loss
C.3.1.1.4 Social impact
C.3.1.2 Classes
C.3.1.2.1 General
C.3.1.2.2 Very serious (Class IV)
C.3.1.2.3 Serious (Class III)
C.3.1.2.4 Less serious (Class II)
C.3.1.2.5 Small (Class I)
C.3.1.3 Incident category and severity class
C.3.2 Example approach 2
C.3.2.1 General
C.3.2.2 Financial loss/disruption to business operations
C.3.2.3 Commercial and economic interests
C.3.2.4 Personal information
C.3.2.5 Legal and regulatory obligations
C.3.2.6 Management and business operations
C.3.2.7 Loss of goodwill
Bibliography
Cited references in this standard
[Superseded]
Information technology - Security techniques - Information security incident management - Part 1: Principles of incident management
[Current]
Information technology - Security techniques - Information security management systems - Overview and vocabulary
Content history
ISO/IEC 27035-2:2016
DR AS ISO/IEC 27035.2:2017

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