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AS ISO 41001:2019
[Current]Facility management - Management systems - Requirements with guidance for use
The objective of this Standard is to specify the requirements for a facilities management (FM) system when an organization: needs to demonstrate effective and efficient delivery of FM that supports the objectives of the demand organization; aims to consistently meet the needs of interested parties and applicable requirements; and aims to be sustainable in a globally-competitive environment.
Published: 28/06/2019
Pages: 45
Table of contents
Cited references
Content history
Table of contents
Header
About this publication
Preface
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Context of the organization
4.1 Understanding the organization and its context
4.2 Understanding the needs and expectations of interested parties
4.3 Determining the scope of the FM system
4.4 FM system
5 Leadership
5.1 Leadership and commitment
5.2 Policy
5.3 Organizational roles, responsibilities and authorities
6 Planning
6.1 Actions to address risks and opportunities
6.2 FM objectives and planning to achieve them
7 Support
7.1 Resources
7.2 Competence
7.3 Awareness
7.4 Communication
7.5 Documented information
7.5.1 General
7.5.2 Creating and updating information
7.5.3 Control of documented information
7.5.4 FM information and data requirements
7.6 Organizational knowledge
8 Operation
8.1 Operational planning and control
8.2 Coordination with interested parties
8.3 Integration of services
9 Performance evaluation
9.1 Monitoring, measurement, analysis and evaluation
9.2 Internal audit
9.2.1
9.2.2
9.3 Management review
10 Improvement
10.1 Nonconformity and corrective action
10.2 Continual improvement
10.3 Preventive actions
Annex A
A.1 Scope
A.2 Normative references
A.3 Terms and definitions
A.4 Context of the organization
A.4.1 Understanding the organization and its context
A.4.2 Understanding the needs and expectations of interested parties
A.4.2.1 General
A.4.2.2 Interested parties
A.4.2.3 Requirements of interested parties
A.4.2.4 Plan to meet requirements
A.4.3 Determining the scope of the FM system
A.4.4 FM system
A.5 Leadership
A.5.1 Leadership and commitment
A.5.2 Policy
A.5.3 Organizational roles, responsibilities and authorities
A.6 Planning
A.6.1 Actions to address risk and opportunities
A.6.2 FM objectives and planning to achieve them
A.7 Support
A.7.1 Resources
A.7.2 Competence
A.7.3 Awareness
A.7.4 Communication
A.7.5 Documented information
A.7.5.1 General
A.7.5.2 Creating and updating information
A.7.5.3 Control of documented information
A.7.5.4 FM information and data requirements
A.7.6 Knowledge
A.8 Operation
A.8.1 Operational planning and control planning
A.8.2 Coordination with interested parties
A.8.3 Integration of services
A.9 Performance evaluation
A.9.1 Monitoring, measurement, analysis and evaluation
A.9.2 Internal audit
A.9.2.1
A.9.2.2
A.9.3 Management review
A.10 Improvement
A.10.1 Nonconformity and corrective action
A.10.2 Continual improvement
A.10.3 Preventive actions
Bibliography
Amendment 1: Climate action changes
Amendment control sheet
AS ISO 41001:2019
Amendment No. 1 (2024)
Revised text amendment
Cited references in this standard