Standard
UPDATE AVAILABLE
AS EN 301 549:2016
[Superseded]Accessibility requirements suitable for public procurement of ICT products and services
Specifies the functional accessibility requirements applicable to ICT products and services, together with a description of the test procedures and evaluation methodology for each accessibility requirement in a form that is suitable for use in public procurement.
Published: 23/12/2016
Pages: 118
Table of contents
Cited references
Content history
Table of contents
Header
About this publication
PREFACE
Intellectual Property Rights
Foreword
Modal verbs terminology
Introduction
1 Scope
2 References
2.1 Normative references
2.2 Informative references
3 Definitions and abbreviations
3.1 Definitions
3.2 Abbreviations
4 Functional performance
4.1 Meeting functional performance statements
4.2 Functional performance statements
4.2.1 Usage without vision
4.2.2 Usage with limited vision
4.2.3 Usage without perception of colour
4.2.4 Usage without hearing
4.2.5 Usage with limited hearing
4.2.6 Usage without vocal capability
4.2.7 Usage with limited manipulation or strength
4.2.8 Usage with limited reach
4.2.9 Minimize photosensitive seizure triggers
4.2.10 Usage with limited cognition
4.2.11 Privacy
5 Generic requirements
5.1 Closed functionality
5.1.1 Introduction (Informative)
5.1.2 General
5.1.2.1 Closed functionality
5.1.2.2 Assistive technology
5.1.3 Non-visual access
5.1.3.1 General
5.1.3.2 Auditory output delivery including speech
5.1.3.3 Auditory output correlation
5.1.3.4 Speech output user control
5.1.3.5 Speech output automatic interruption
5.1.3.6 Speech output for non-text content
5.1.3.7 Speech output for video information
5.1.3.8 Masked entry
5.1.3.9 Private access to personal data
5.1.3.10 Non-interfering audio output
5.1.3.11 Private listening volume
5.1.3.12 Speaker volume
5.1.3.13 Volume reset
5.1.3.14 Spoken languages
5.1.3.15 Non-visual error identification
5.1.3.16 Receipts, tickets, and transactional outputs
5.1.4 Functionality closed to text enlargement
5.1.5 Visual output for auditory information
5.1.6 Operation without keyboard interface
5.1.6.1 Closed functionality
5.1.6.2 Input focus
5.2 Activation of accessibility features
5.3 Biometrics
5.4 Preservation of accessibility information during conversion
5.5 Operable parts
5.5.1 Means of operation
5.5.2 Operable parts discernibility
5.6 Locking or toggle controls
5.6.1 Tactile or auditory status
5.6.2 Visual status
5.7 Key repeat
5.8 Double-strike key acceptance
5.9 Simultaneous user actions
6 ICT with two-way voice communication
6.1 Audio bandwidth for speech (informative recommendation)
6.2 Real-time text (RTT) functionality
6.2.1 RTT provision
6.2.1.1 RTT communication
6.2.1.2 Concurrent voice and text
6.2.2 Display of Real-time Text
6.2.2.1 Visually distinguishable display
6.2.2.2 Programmatically determinable send and receive direction
6.2.3 Interoperability
6.2.4 Real-time text responsiveness
6.3 Caller ID
6.4 Alternatives to voice-based services
6.5 Video communication
6.5.1 General (informative)
6.5.2 Resolution
6.5.3 Frame rate
6.5.4 Synchronization between audio and video
6.6 Alternatives to video-based services
7 ICT with video capabilities
7.1 Caption processing technology
7.1.1 Captioning playback
7.1.2 Captioning synchronization
7.1.3 Preservation of captioning
7.2 Audio description technology
7.2.1 Audio description playback
7.2.2 Audio description synchronization
7.2.3 Preservation of audio description
7.3 User controls for captions and audio description
8 Hardware
8.1 General
8.1.1 Generic requirements
8.1.2 Standard connections
8.1.3 Colour
8.2 Hardware products with speech output
8.2.1 Speech volume gain
8.2.1.1 Speech volume range
8.2.1.2 Incremental volume control
8.2.2 Magnetic coupling
8.2.2.1 Fixed-line devices
8.2.2.2 Wireless communication devices
8.3 Physical access to ICT
8.3.1 General (informative)
8.3.2 Clear floor or ground space
8.3.2.1 Change in level
8.3.2.2 Clear floor or ground space
8.3.2.3 Approach
8.3.2.3.1 General
8.3.2.3.2 Forward approach
8.3.2.3.3 Parallel approach
8.3.2.4 Knee and toe clearance width
8.3.2.5 Toe clearance
8.3.2.6 Knee clearance
8.3.3 Reach range for ICT
8.3.3.1 Forward reach
8.3.3.1.1 Unobstructed high forward reach
8.3.3.1.2 Unobstructed low forward reach
8.3.3.1.3 Obstructed reach
8.3.3.1.3.1 Clear floor space
8.3.3.1.3.2 Obstructed (< 510 mm) forward reach
8.3.3.1.3.3 Obstructed (< 635 mm) forward reach
8.3.3.2 Side reach
8.3.3.2.1 Unobstructed high side reach
8.3.3.2.2 Unobstructed low side reach
8.3.3.2.3 Obstructed side reach
8.3.3.2.3.1 Obstructed (≤ 255 mm) side reach
8.3.3.2.3.2 Obstructed (≤ 610 mm) side reach
8.3.4 Visibility
8.3.5 Installation instructions
8.4 Mechanically operable parts
8.4.1 Numeric keys
8.4.2 Operation of mechanical parts
8.4.2.1 Means of operation of mechanical parts
8.4.2.2 Force of operation of mechanical parts
8.4.3 Keys, tickets and fare cards
8.5 Tactile indication of speech mode
9 Web
9.1 General (informative)
9.2 Web content requirements
9.2.1 Non-text content
9.2.2 Audio-only and video-only (pre-recorded)
9.2.3 Captions (pre-recorded)
9.2.4 Audio description or media alternative (pre-recorded)
9.2.5 Captions (live)
9.2.6 Audio description (pre-recorded)
9.2.7 Info and relationships
9.2.8 Meaningful sequence
9.2.9 Sensory characteristics
9.2.10 Use of colour
9.2.11 Audio control
9.2.12 Contrast (minimum)
9.2.13 Resize text
9.2.14 Images of text
9.2.15 Keyboard
9.2.16 No keyboard trap
9.2.17 Timing adjustable
9.2.18 Pause, stop, hide
9.2.19 Three flashes or below threshold
9.2.20 Bypass blocks
9.2.21 Page titled
9.2.22 Focus Order
9.2.23 Link purpose (in context)
9.2.24 Multiple ways
9.2.25 Headings and labels
9.2.26 Focus visible
9.2.27 Language of page
9.2.28 Language of parts
9.2.29 On focus
9.2.30 On input
9.2.31 Consistent navigation
9.2.32 Consistent identification
9.2.33 Error identification
9.2.34 Labels or instructions
9.2.35 Error suggestion
9.2.36 Error prevention (legal, financial, data)
9.2.37 Parsing
9.2.38 Name, role, value
9.3 WCAG 2.0 conformance requirements
10 Non-web documents
10.1 General (informative)
10.2 Document success criteria
10.2.1 Non-text content
10.2.2 Audio-only and video-only (pre-recorded)
10.2.3 Captions (pre-recorded)
10.2.4 Audio description or media alternative (pre-recorded)
10.2.5 Captions (live)
10.2.6 Audio description (pre-recorded)
10.2.7 Info and relationships
10.2.8 Meaningful sequence
10.2.9 Sensory characteristics
10.2.10 Use of colour
10.2.11 Audio control
10.2.12 Contrast (minimum)
10.2.13 Resize text
10.2.14 Images of text
10.2.15 Keyboard
10.2.16 No keyboard trap
10.2.17 Timing adjustable
10.2.18 Pause, stop, hide
10.2.19 Three flashes or below threshold
10.2.20 Empty clause
10.2.21 Document titled
10.2.22 Focus order
10.2.23 Link purpose (in context)
10.2.24 Empty clause
10.2.25 Headings and labels
10.2.26 Focus visible
10.2.27 Language of document
10.2.28 Language of parts
10.2.29 On focus
10.2.30 On input
10.2.31 Empty clause
10.2.32 Empty clause
10.2.33 Error identification
10.2.34 Labels or instructions
10.2.35 Error suggestion
10.2.36 Error prevention (legal, financial, data)
10.2.37 Parsing
10.2.38 Name, role, value
10.2.39 Caption positioning
10.2.40 Audio description timing
11 Software
11.1 General (informative)
11.2 Non-Web software success criteria
11.2.1 Non-Web software success criteria (excluding closed functionality)
11.2.1.1 Non-text content (screen reading supported)
11.2.1.2 Audio-only and video-only (pre-recorded)
11.2.1.3 Captions (pre-recorded)
11.2.1.4 Audio description or media alternative (pre-recorded)
11.2.1.5 Captions (live)
11.2.1.6 Audio description (pre-recorded)
11.2.1.7 Info and relationships
11.2.1.8 Meaningful sequence
11.2.1.9 Sensory characteristics
11.2.1.10 Use of colour
11.2.1.11 Audio control
11.2.1.12 Contrast (minimum)
11.2.1.13 Resize text
11.2.1.14 Images of text
11.2.1.15 Keyboard
11.2.1.16 No keyboard trap
11.2.1.17 Timing adjustable
11.2.1.18 Pause, stop, hide
11.2.1.19 Three flashes or below threshold
11.2.1.20 Empty clause
11.2.1.21 Empty clause
11.2.1.22 Focus order
11.2.1.23 Link purpose (in context)
11.2.1.24 Empty clause
11.2.1.25 Headings and labels
11.2.1.26 Focus visible
11.2.1.27 Language of software
11.2.1.28 Empty clause
11.2.1.29 On focus
11.2.1.30 On input
11.2.1.31 Empty clause
11.2.1.32 Empty clause
11.2.1.33 Error identification
11.2.1.34 Labels or instructions
11.2.1.35 Error suggestion
11.2.1.36 Error prevention (legal, financial, data)
11.2.1.37 Parsing
11.2.1.38 Name, role, value
11.2.2 Non-Web software requirements (closed functionality)
11.2.2.1 Non-text content
11.2.2.2 Audio-only and video-only (pre-recorded)
11.2.2.2.1 Pre-recorded audio-only
11.2.2.2.2 Pre-recorded video-only
11.2.2.3 Empty clause
11.2.2.4 Audio description or media alternative (pre-recorded)
11.2.2.5 Empty clause
11.2.2.6 Empty clause
11.2.2.7 Info and relationships
11.2.2.8 Meaningful sequence
11.2.2.9 Empty clause
11.2.2.10 Empty clause
11.2.2.11 Empty clause
11.2.2.12 Empty clause
11.2.2.13 Resize text
11.2.2.14 Images of text
11.2.2.15 Keyboard
11.2.2.16 Empty clause
11.2.2.17 Empty clause
11.2.2.18 Empty clause
11.2.2.19 Empty clause
11.2.2.20 Empty clause
11.2.2.21 Empty clause
11.2.2.22 Empty clause
11.2.2.23 Empty clause
11.2.2.24 Empty clause
11.2.2.25 Empty clause
11.2.2.26 Empty clause
11.2.2.27 Language of software
11.2.2.28 Empty clause
11.2.2.29 Empty clause
11.2.2.30 Empty clause
11.2.2.31 Empty clause
11.2.2.32 Empty clause
11.2.2.33 Error Identification
11.2.2.34 Empty clause
11.2.2.35 Empty clause
11.2.2.36 Empty clause
11.2.2.37 Parsing
11.2.2.38 Name, role, value
11.3 Interoperability with assistive technology
11.3.1 Closed functionality
11.3.2 Accessibility services
11.3.2.1 Platform accessibility service support for software that provides a user interface
11.3.2.2 Platform accessibility service support for assistive technologies
11.3.2.3 Use of accessibility services
11.3.2.4 Assistive technology
11.3.2.5 Object information
11.3.2.6 Row, column, and headers
11.3.2.7 Values
11.3.2.8 Label relationships
11.3.2.9 Parent-child relationships
11.3.2.10 Text
11.3.2.11 List of available actions
11.3.2.12 Execution of available actions
11.3.2.13 Tracking of focus and selection attributes
11.3.2.14 Modification of focus and selection attributes
11.3.2.15 Change notification
11.3.2.16 Modifications of states and properties
11.3.2.17 Modifications of values and text
11.4 Documented accessibility usage
11.4.1 User control of accessibility features
11.4.2 No disruption of accessibility features
11.5 User preferences
11.6 Authoring tools
11.6.1 Content technology
11.6.2 Accessible content creation
11.6.3 Preservation of accessibility information in transformations
11.6.4 Repair assistance
11.6.5 Templates
12 Documentation and support services
12.1 Product documentation
12.1.1 Accessibility and compatibility features
12.1.2 Accessible documentation
12.2 Support services
12.2.1 General (informative)
12.2.2 Information on accessibility and compatibility features
12.2.3 Effective communication
12.2.4 Accessible documentation
13 ICT providing relay or emergency service access
13.1 Relay services requirements
13.1.1 General (informative)
13.1.2 Text relay services
13.1.3 Sign relay services
13.1.4 Lip-reading relay services
13.1.5 Captioned telephony services
13.1.6 Speech to speech relay services
13.2 Access to relay services
13.3 Access to emergency services
Annex A
A.1 Electronic attachment
Annex B
B.1 Relationships between clauses 5 to 13 and the functional performance statements
Annex C
C.1 Introduction
C.2 Blank clause
C.3 Blank clause
C.4 Functional performance
C.5 Generic requirements
C.5.1 Closed functionality
C.5.1.1 Introduction
C.5.1.2 General
C.5.1.2.1 Closed functionality
C.5.1.2.2 Assistive technology
C.5.1.3 Non-visual access
C.5.1.3.1 General
C.5.1.3.2 Auditory output delivery including speech
C.5.1.3.3 Auditory output correlation
C.5.1.3.4 Speech output user control
C.5.1.3.5 Speech output automatic interruption
C.5.1.3.6 Speech output for non-text content
C.5.1.3.7 Speech output for video information
C.5.1.3.8 Masked entry
C.5.1.3.9 Private access to personal data
C.5.1.3.10 Non-interfering audio output
C.5.1.3.11 Private listening volume
C.5.1.3.12 Speaker volume
C.5.1.3.13 Volume reset
C.5.1.3.14 Spoken languages
C.5.1.3.15 Non-visual error identification
C.5.1.3.16 Receipts, tickets, and transactional outputs
C.5.1.4 Functionality closed to text enlargement
C.5.1.5 Visual output for auditory information
C.5.1.6 Operation without keyboard interface
C.5.1.6.1 Closed functionality
C.5.1.6.2 Input focus
C.5.2 Activation of accessibility features
C.5.3 Biometrics
C.5.4 Preservation of accessibility information during conversion
C.5.5 Operable parts
C.5.5.1 Means of operation
C.5.5.2 Operable part discernibility
C.5.6 Locking or toggle controls
C.5.6.1 Tactile or auditory status
C.5.6.2 Visual status
C.5.7 Key repeat
C.5.8 Double-strike key acceptance
C.5.9 Simultaneous user actions
C.6 ICT with two-way voice communication
C.6.1 Audio bandwidth for speech
C.6.2 Real-Time Text (RTT) functionality
C.6.2.1 RTT provision
C.6.2.1.1 RTT communication
C.6.2.1.2 Concurrent voice and text
C.6.2.2 Display of Real-Time Text
C.6.2.2.1 Visually distinguishable display
C.6.2.2.2 Programmatically determinable send and receive direction
C.6.2.3 Interoperability
C.6.2.4 Real-Time Text responsiveness
C.6.3 Caller ID
C.6.4 Alternatives to voice-based services
C.6.5 Video communication
C.6.5.1 General
C.6.5.2 Resolution
C.6.5.3 Frame rate
C.6.5.4 Synchronization between audio and video
C.6.6 Alternatives to video-based services
C.7 ICT with video capabilities
C.7.1 Caption processing technology
C.7.1.1 Captioning playback
C.7.1.2 Captioning synchronization
C.7.1.3 Preservation of captioning
C.7.2 Audio description technology
C.7.2.1 Audio description playback
C.7.2.2 Audio description synchronization
C.7.2.3 Preservation of audio description
C.7.3 User controls for captions and audio description
C.8 Hardware
C.8.1 General
C.8.1.1 Generic requirements
C.8.1.2 Standard connections
C.8.1.3 Colour
C.8.2 Hardware products with speech output
C.8.2.1 Speech volume gain
C.8.2.1.1 Speech volume range
C.8.2.1.2 Incremental volume control
C.8.2.2 Magnetic coupling
C.8.2.2.1 Fixed-line devices
C.8.2.2.2 Wireless communication devices
C.8.3 Physical access to ICT
C.8.3.1 General
C.8.3.2 Clear floor or ground space
C.8.3.2.1 Change in level
C.8.3.2.2 Clear floor or ground space
C.8.3.2.3 Approach
C.8.3.2.3.1 General
C.8.3.2.3.2 Forward Approach
C.8.3.2.3.3 Parallel Approach
C.8.3.2.4 Knee and toe clearance width
C.8.3.2.5 Toe clearance
C.8.3.2.6 Knee clearance
C.8.3.3 Reach range for ICT
C.8.3.3.1 Forward reach
C.8.3.3.1.1 Unobstructed high forward reach
C.8.3.3.1.2 Unobstructed low forward reach
C.8.3.3.1.3 Obstructed reach
C.8.3.3.2 Side reach
C.8.3.3.2.1 Unobstructed high side reach
C.8.3.3.2.2 Unobstructed low side reach
C.8.3.3.2.3 Obstructed side reach
C.8.3.4 Visibility
C.8.3.5 Installation instructions
C.8.4 Mechanically operable parts
C.8.4.1 Numeric keys
C.8.4.2 Operation of mechanical parts
C.8.4.2.1 Means of operation of mechanical parts
C.8.4.2.2 Force of operation of mechanical parts
C.8.4.3 Keys, tickets and fare cards
C.8.5 Tactile indication of speech mode
C.9 Web
C.9.1 General (informative)
C.9.2 Web content requirements
C.9.2.1 Non-text content
C.9.2.2 Audio-only and video-only (pre-recorded)
C.9.2.3 Captions (pre-recorded)
C.9.2.4 Audio description or media alternative (pre-recorded)
C.9.2.5 Captions (live)
C.9.2.6 Audio description (pre-recorded)
C.9.2.7 Info and relationships
C.9.2.8 Meaningful sequence
C.9.2.9 Sensory characteristics
C.9.2.10 Use of colour
C.9.2.11 Audio control
C.9.2.12 Contrast (minimum)
C.9.2.13 Resize text
C.9.2.14 Images of text
C.9.2.15 Keyboard
C.9.2.16 No keyboard trap
C.9.2.17 Timing adjustable
C.9.2.18 Pause, stop, hide
C.9.2.19 Three flashes or below threshold
C.9.2.20 Bypass blocks
C.9.2.21 Page titled
C.9.2.22 Focus Order
C.9.2.23 Link purpose (in context)
C.9.2.24 Multiple ways
C.9.2.25 Headings and labels
C.9.2.26 Focus visible
C.9.2.27 Language of page
C.9.2.28 Language of parts
C.9.2.29 On focus
C.9.2.30 On input
C.9.2.31 Consistent navigation
C.9.2.32 Consistent identification
C.9.2.33 Error identification
C.9.2.34 Labels or instructions
C.9.2.35 Error suggestion
C.9.2.36 Error prevention (legal, financial, data)
C.9.2.37 Parsing
C.9.2.38 Name, role, value
C.9.3 WCAG 2.0 conformance requirements
C.10 Non-web documents
C.10.1 General
C.10.2 Document success criteria
C.10.2.1 Non-text content
C.10.2.2 Audio-only and video-only (pre-recorded)
C.10.2.3 Captions (pre-recorded)
C.10.2.4 Audio description or media alternative (pre-recorded)
C.10.2.5 Captions (live)
C.10.2.6 Audio description (pre-recorded)
C.10.2.7 Info and relationships
C.10.2.8 Meaningful sequence
C.10.2.9 Sensory characteristics
C.10.2.10 Use of colour
C.10.2.11 Audio control
C.10.2.12 Contrast (minimum)
C.10.2.13 Resize text
C.10.2.14 Images of text
C.10.2.15 Keyboard
C.10.2.16 No keyboard trap
C.10.2.17 Timing adjustable
C.10.2.18 Pause, stop, hide
C.10.2.19 Three flashes or below threshold
C.10.2.20 Empty clause
C.10.2.21 Document titled
C.10.2.22 Focus order
C.10.2.23 Link purpose (in context)
C.10.2.24 Empty clause
C.10.2.25 Headings and labels
C.10.2.26 Focus visible
C.10.2.27 Language of document
C.10.2.28 Language of parts
C.10.2.29 On focus
C.10.2.30 On input
C.10.2.31 Empty clause
C.10.2.32 Empty clause
C.10.2.33 Error identification
C.10.2.34 Labels or instructions
C.10.2.35 Error suggestion
C.10.2.36 Error prevention (legal, financial, data)
C.10.2.37 Parsing
C.10.2.38 Name, role, value
C.10.2.39 Caption positioning
C.10.2.40 Audio description timing
C.11 Software
C.11.1 General
C.11.2 Non-Web software success criteria
C.11.2.1 Non-Web software success criteria (excluding closed functionality)
C.11.2.1.1 Non-text content (screen reading supported)
C.11.2.1.2 Audio-only and video-only (pre-recorded)
C.11.2.1.3 Captions (pre-recorded)
C.11.2.1.4 Audio description or media alternative (pre-recorded)
C.11.2.1.5 Captions (live)
C.11.2.1.6 Audio description (pre-recorded)
C.11.2.1.7 Info and relationships
C.11.2.1.8 Meaningful sequence
C.11.2.1.9 Sensory characteristics
C.11.2.1.10 Use of colour
C.11.2.1.11 Audio control
C.11.2.1.12 Contrast (minimum)
C.11.2.1.13 Resize text
C.11.2.1.14 Images of text
C.11.2.1.15 Keyboard
C.11.2.1.16 No keyboard trap
C.11.2.1.17 Timing adjustable
C.11.2.1.18 Pause, stop, hide
C.11.2.1.19 Three flashes or below threshold
C.11.2.1.20 Empty clause
C.11.2.1.21 Empty clause
C.11.2.1.22 Focus order
C.11.2.1.23 Link purpose (in context)
C.11.2.1.24 Empty clause
C.11.2.1.25 Headings and labels
C.11.2.1.26 Focus visible
C.11.2.1.27 Language of software
C.11.2.1.28 Empty clause
C.11.2.1.29 On focus
C.11.2.1.30 On input
C.11.2.1.31 Empty clause
C.11.2.1.32 Empty clause
C.11.2.1.33 Error identification
C.11.2.1.34 Labels or instructions
C.11.2.1.35 Error suggestion
C.11.2.1.36 Error prevention (legal, financial, data)
C.11.2.1.37 Parsing
C.11.2.1.38 Name, role, value
C.11.2.2 Non-Web software requirements (closed functionality)
C.11.2.2.1 Non-text content
C.11.2.2.2 Audio-only and video-only (pre-recorded)
C.11.2.2.2.1 Pre-recorded audio-only
C.11.2.2.2.2 Pre-recorded video-only
C.11.2.2.3 Empty clause
C.11.2.2.4 Audio description or media alternative (pre-recorded)
C.11.2.2.5 Empty clause
C.11.2.2.6 Empty clause
C.11.2.2.7 Info and relationships
C.11.2.2.8 Meaningful sequence
C.11.2.2.9 Empty clause
C.11.2.2.10 Empty clause
C.11.2.2.11 Empty clause
C.11.2.2.12 Empty clause
C.11.2.2.13 Resize text
C.11.2.2.14 Images of text
C.11.2.2.15 Keyboard
C.11.2.2.16 Empty clause
C.11.2.2.17 Empty clause
C.11.2.2.18 Empty clause
C.11.2.2.19 Empty clause
C.11.2.2.20 Empty clause
C.11.2.2.21 Empty clause
C.11.2.2.22 Empty clause
C.11.2.2.23 Empty clause
C.11.2.2.24 Empty clause
C.11.2.2.25 Empty clause
C.11.2.2.26 Empty clause
C.11.2.2.27 Language of software
C.11.2.2.28 Empty clause
C.11.2.2.29 Empty clause
C.11.2.2.30 Empty clause
C.11.2.2.31 Empty clause
C.11.2.2.32 Empty clause
C.11.2.2.33 Error Identification
C.11.2.2.34 Empty clause
C.11.2.2.35 Empty clause
C.11.2.2.36 Empty clause
C.11.2.2.37 Parsing
C.11.2.2.38 Name, role, value
C.11.3 Interoperability with assistive technology
C.11.3.1 Closed functionality
C.11.3.2 Accessibility services
C.11.3.2.1 Platform accessibility service support for software that provides a user interface
C.11.3.2.2 Platform accessibility service support for assistive technologies
C.11.3.2.3 Use of accessibility services
C.11.3.2.4 Assistive technology
C.11.3.2.5 Object information
C.11.3.2.6 Row, column, and headers
C.11.3.2.7 Values
C.11.3.2.8 Label relationships
C.11.3.2.9 Parent-child relationships
C.11.3.2.10 Text
C.11.3.2.11 List of available actions
C.11.3.2.12 Execution of available actions
C.11.3.2.13 Tracking of focus and selection attributes
C.11.3.2.14 Modification of focus and selection attributes
C.11.3.2.15 Change notification
C.11.3.2.16 Modifications of states and properties
C.11.3.2.17 Modifications of values and text
C.11.4 Documented accessibility usage
C.11.4.1 User control of accessibility features
C.11.4.2 No disruption of accessibility features
C.11.5 User preferences
C.11.6 Authoring tools
C.11.6.1 Content technology
C.11.6.2 Accessible content creation
C.11.6.3 Preservation of accessibility information in transformations
C.11.6.4 Repair assistance
C.11.6.5 Templates
C.12 Documentation and support services
C.12.1 Product documentation
C.12.1.1 Accessibility and compatibility features
C.12.1.2 Accessible documentation
C.12.2 Support services
C.12.2.1 General
C.12.2.2 Information on accessibility and compatibility features
C.12.2.3 Effective communication
C.12.2.4 Accessible documentation
C.13 ICT providing relay or emergency service access
C.13.1 Relay service requirements
C.13.1.1 General
C.13.1.2 Text relay services
C.13.1.3 Sign relay services
C.13.1.4 Lip-reading relay services
C.13.1.5 Captioned telephony services
C.13.1.6 Speech to speech relay services
C.13.2 Access to relay services
C.13.3 Access to emergency services
Cited references in this standard
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