Standard
AS 4269-1995
[Superseded]Specifies essential elements of an effective complaints handling process for both complainants and complaint recipients from inception to satisfaction or determination. Provides guidelines dealing with the implementation of the complaints handling process, the actual complaints handling, and disputes.
Published: 01/01/1995
Pages: 9
Content history
Content history
One-time Purchase
Access via web browser on any device
One-time purchase
Single publication
Offline access via PDF^
$87.70 AUD
Inclusive of GSTFormat *
Web Reader (PDF)
Licenses *
1 License (for yourself - not shareable)
Total$87.70 AUD
IMPORTANT