AS 10002:2022

[Current]

Guidelines for complaint management in organizations (ISO 10002:2018, NEQ)

Provides guidance on complaint management within all types of organizations, including the planning, design, implementation, operation, maintenance and improvement of a complaint management system.

Published: 25/03/2022

Pages: 60

$186.21

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Content history

ISO 10002:2018

[Current]

AS/NZS 10002:2014

[Superseded]

DR AS 10002:2021