This document establishes governing principles and guidelines for developing plain language documents. The guidelines detail how the principles are interpreted and applied. This document is...

This document specifies requirements to implement, maintain and improve a management system to protect against, reduce the likelihood of the occurrence of, prepare for, respond...

This document provides guidance to assist organizations to: —    fulfil the requirements of ISO/IEC 27001 concerning actions to address information security risks; —    perform information...

This document gives guidelines for the process of complaints handling related to products and services within an organization, including planning, design, development, operation, maintenance and...

This document provides guidance on crisis management to help organizations plan, establish, maintain, review and continually improve a strategic crisis management capability. This guidance can...